Refund Policy

Effective Date: 25th, May 2026

Website: www.myhouseoffice.ca

Business Name: My House Office

Owner/Operator: Michael McCulloch

Contact Email: refund@myhouseoffice.ca

Thank you for purchasing from us. We want you to feel confident when buying our digital products, guides, templates, training, or online resources.

This Refund Policy explains how refunds are handled for purchases made through our website, funnel, checkout page, or online sales system.

 

1. 7-Day Refund Period

We offer a 7-day refund period on eligible purchases.

If you are not satisfied with your purchase, you may request a refund within 7 calendar days from the date of purchase.

Refund requests made after the 7-day period may not be accepted.

 

2. Digital Product Refunds

Because our products may include instant access to digital downloads, guides, templates, swipe files, training materials, videos, or online resources, we reserve the right to review each refund request before approval.

A refund may be approved if:

  • You requested the refund within 7 days of purchase

  • You provide the email address used at checkout

  • You provide your order details

  • You explain the reason for your request

  • The request is made in good faith

 

3. What Is Not Eligible for a Refund

Refunds may not be available for:

  • Requests made more than 7 days after purchase

  • Products that have been fully downloaded, accessed, or used extensively

  • Duplicate refund requests

  • Abuse of the refund policy

  • Purchases made through a third-party platform with its own refund rules

  • Services, consulting, coaching, or custom work already delivered

  • Monthly memberships or subscriptions after the billing period has started, unless otherwise stated

 

4. How to Request a Refund

To request a refund, email us at:

[Insert Email Address]

Please include:

  • Your full name

  • The email address used at checkout

  • The product you purchased

  • The date of purchase

  • Your reason for requesting a refund

Refund requests must be received within 7 calendar days of the original purchase date.

 

5. Refund Processing

If your refund is approved, the refund will be issued back to the original payment method used at checkout.

Please allow 5–10 business days for the refund to appear on your statement, depending on your bank, credit card company, or payment processor.

 

6. Payment Processor Fees

In some cases, payment processor fees may not be refundable. If applicable, these fees may be deducted from the refund amount.

 

7. Chargebacks

We encourage you to contact us first before filing a chargeback with your bank or credit card company.

We are happy to review your concern and work toward a fair solution within the terms of this Refund Policy.

Filing a chargeback without first contacting us may result in your access to products, bonuses, memberships, or future offers being suspended.

 

8. Access After Refund

If a refund is issued, your access to the purchased product, download, training, membership, templates, bonuses, or related materials may be removed.

You agree to stop using the refunded product and any related materials after the refund has been processed.

 

9. Updates to This Refund Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of our website or purchase of our products means you accept the current Refund Policy.

 

10. Contact Us

For refund questions, contact:

Michael McCulloch

Business Name: My House Office

Website: www.myhouseoffice.ca

Email: michael@myhouseoffice.ca

Location: Ontario, Canada